Terms of Use

Effective Date: May 22, 2026

Thank you for visiting Orelvanes. The following user agreement dictates the rules for browsing and interacting with our e-commerce platform, merchandise, and digital offerings accessible via orelvanes.com. Throughout this document, Orelvanes, operated by Gondwana Foods Hongkong Limited, will be referred to using pronouns like "our," "we," and "us."

Navigating our digital storefront confirms that you have thoroughly reviewed, comprehended, and consented to these operational guidelines. Should you object to any of these conditions, you must immediately cease utilizing our platform.

1. Agreement Validation

Simply by exploring, interacting with, or purchasing from our storefront, you pledge strict adherence to this document, alongside our official Privacy Policy and all supplementary directives published on this platform.

Furthermore, your continued usage serves as a legal declaration that you possess the necessary competence and authority to form binding contracts under the law.

2. User Qualifications

Access to our commercial offerings requires that you have attained the recognized age of adulthood within your local territory, granting you the ability to legally execute contracts.

In scenarios where you are navigating orelvanes.com representing a third-party organization or individual, you guarantee that you hold full authorization to commit that respective party to these overarching rules.

3. Profile Registration and Safeguards

Certain functionalities embedded within our interface necessitate setting up a user profile.

During registration, you commit to supplying factual, updated, and comprehensive details, while strictly guarding your access credentials.

The account holder shoulders absolute liability for every action executed under their specific login.

If you detect any fraudulent or unapproved access to your profile, you are obligated to alert us without delay at support@orelvanes.com.

4. Transaction Processing and Catalog Details

Submitting a checkout request on our domain constitutes a formal offer to buy the selected merchandise.

Every transaction remains contingent upon current inventory levels and final corporate approval.

Orelvanes retains the unequivocal right to reject or annul any purchase request at its discretion, particularly in instances involving typographical errors, irregular pricing, inventory issues, payment authorization problems, or flagged fraudulent behavior.

Additionally, the visual media and written specifications provided on our web pages are strictly for general guidance.

Despite our best efforts to ensure precision, the final physical product—including its exact hue, material composition, dimensions, or other characteristics—might differ slightly from your digital display.

We hold the right to alter, update, restrict, or discontinue our retail catalog and inventory choices without preliminary warning, subject to applicable law.

Contact Information

If you have questions regarding these Terms of Use, please contact us:

Store Name: Orelvanes
Legal Business Name: Gondwana Foods Hongkong Limited
Website: https://orelvanes.com/
Email: support@orelvanes.com
Phone: (360) 854-3726

Business Address:
ROOM 1911, LEE GARDEN ONE
33 HYSAN AVENUE
CAUSEWAY BAY
HONG KONG